Kristen F, Austin

My husband found Smart Earth through an online search, and was impressed that when he called, Gabriel was ready to make an appointment promptly.

When Gabriel came over, we were even more impressed. He was punctual, respectful, polite, and happy to explain exactly what he was doing and why. He talked about pricing up front, and was cheaper than the person we’d had come out previously to fix 2 broken sprinkler heads by far.

The minor adjustments he made, in addition to fixing the broken head, made a huge difference in our yard. We could see the spots that had been dying earlier that now had grass, even with only watering once a week – legal requirement.

When we noticed a couple of heads were getting overgrown, and needed cleaning, and that one was leaking, we asked him to come over to kind of “tune up” the whole system. He was happy to make a convenient appointment for us again. Then, when he happened to finish another job early, he called and asked if it’d be convenient to come over two hours earlier, or if we should keep the original time. I love that he called first to check.

We have two little dogs who are usually really sweet, but are bad barkers when strangers come to the front door. It’s embarrassing, but Gabriel didn’t care at all, which was nice. I showed him the sprinkler that seemed to be leaking, and asked about the tune up. He helped me rearrange my husband’s motorcycle in the garage so he could get to the sprinkler panel more easily, and when he left at the end of the job, he put it all back without me even thinking about it. That attention to detail really makes it for me.

The tune up on the whole system was $95. We also needed replacements on 2 spray heads ($40 for both), a rotor head ($45), and one that needed raising with a replaced nozzle ($15). I paid him with a check. So our system is now perfect for a total of $195. Now, we’re saving a ton of water from being wasted by hitting the fence, our patio furniture, going into the street, or leaking into the ground. It’s going exactly where it needs to go, efficiently. Pretty difficult to do anything to make a difference in this drought, but his fine tuning really made a difference, and will now help the other sections of our yard that needed help- it doesn’t look like a giant patch of straw anymore. I thought it was nice that he remembered enough to notice the difference he’d made.

If you need any help with your sprinklers, call Smart Earth- You’ll be amazed at the level of service you get for such a competitive price, and Gabriel is great for scheduling appointments when it works for you. You won’t regret it! Sprinklers are a special kind of difficult for even handy guys like my husband, and Gabriel makes it easy, without hurting your wallet. We will definitely be using him longterm whenever something goes awry, and for an annual tune up.

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