Smart Earth Sprinklers Currently has a full-time position available for an Irrigation Helper / Trainee, who will be responsible for assisting in the repair and maintenance of residential sprinkler irrigation systems.

Duties include:

*General Labor
*Assist Irrigation Technician
*Residential sprinkler repair
*Training Repairing Sprinkler Irrigation systems
*Adhere to Company's safety policy and ensure that staff and the public are safe while on the job site
*Report results to Irrigation Technician

Requirements:

**Valid Driver’s License
**English Speaking
**Pass Background Check
**Desire to learn and grow.

Smart Earth Sprinklers is currently accepting applications for Irrigation Repair Technicians. This is a full-time position who will be responsible for repairing and maintaining residential sprinkler irrigation systems.

Duties include:

*Residential Sprinkler Repair.
*Ensure that customers are completely satisfied through effective communication, relationship building and regular site visits.
*Repair and maintain valves, trace electrical components, instal, and initialize controllers and timers, locate existing zones and control valves.
*Perform wire diagnostics and repairs.
*Maintain inventory in the service vehicle.
*Use GPS and smartphone to locate customers addresses and invoice customer.
*Provide top notch customer service.
*Adhere to Company's safety policy to ensure that staff and the public are safe while on the job site.
*Report results to Irrigation Account Manager.

Requirements:

**Valid Driver’s License
**Must Speak English
**Pass Background Check
**Knowledge in electrical diagnostics
**Knowledge in Irrigation troubleshooting and repair.

Smart Earth Sprinklers is currently accepting applications for a Service Coordinator. This position is critical to the operation of Smart Earth Sprinklers and requires someone who is highly organized and detail-oriented.

This is a full-time position with some accommodation to work from home for a portion of the week.

Duties include:

*Receive incoming service calls and emails in a professional and service-oriented manner.
*Dispatch the jobs to the appropriate technicians. Schedule work based on the expected complexity of the job against the capabilities of the available technician.
*Support Smart Earth Sprinklers technicians with rescheduling and providing any needed account information.
*Verify jobs have been completed.
*Provide customer support on any call-backs.
*Resolve customer concerns and complaints in a timely manner.
*Work with Manager and employees in support of all facets of the service department.

Requirements:
**High School Diploma or GED required.
**Pass Background Check.
**1-2 years previous call/dispatch experience is a plus.
**Customer Service experience.
**Knowledge in Microsoft Windows, Word, and Excel.
**CRM software experience is a plus.

Reasonable accommodations may be made to enable individuals to work from home for a portion of the week.